662bt's Privacy Policy
This policy fully describes how your personal information is collected, stored, and kept secure on the 662bt platform.
1. Introduction
662bt ("we", "our", or "platform") is committed to providing a safe and reliable online gaming experience for gamers in Bangladesh. This Privacy Policy ("Policy") describes in detail how we collect, use, disclose, and protect your personal information when you use our website and services.
By creating an account or using the services on the 662bt platform, you are considered to have fully read and accepted the terms of this Policy. Your privacy is our highest priority, and we store your information using SSL encryption and internationally recognized data protection practices.
This Policy may be updated from time to time. In the event of significant changes, we will notify you via the email address you provided or through a notice on the platform.
2. Information We Collect
662bt may collect your information from various sources. The types of information collected are described below:
2.1 Information You Provide Directly
Information you voluntarily provide when you create an account or use our services:
- Full name and date of birth
- Email address and mobile number
- Residential address
- Identity verification documents (national ID card, passport, etc.)
- Payment-related information (partial details of bKash, Nagad, Rocket, or bank account numbers)
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device type
- Browser and operating system information
- Platform activity logs (login time, game history, transaction details)
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For identity verification and fraud prevention, we may seek assistance from trusted third-party service providers. Information received from them may also be included in our database.
3. Use of Information
662bt uses your information for the following purposes:
- Account Management: To create, verify, and maintain your account and confirm your identity.
- Service Delivery: To ensure the gaming experience, deposit and withdrawal services, and customer support.
- Financial Transaction Processing: To complete secure payments via bKash, Nagad, Rocket, and bank transfer.
- Security & Compliance: To prevent fraud, money laundering, and other illegal activities.
- Responsible Gaming: To monitor your gaming behavior and provide support when needed.
- Communication: To send important updates, transaction confirmations, and support messages.
- Service Improvement: To analyze user experience and further improve the platform.
We never sell your information to third parties. However, necessary information may be shared with trusted partners to deliver services — as described in detail in the section below.
4. Information Disclosure & Sharing
662bt follows a strict privacy policy. We may disclose your information in the following limited circumstances:
4.1 Service Provider Partners
Minimum necessary information may be shared with trusted third parties for payment processing, identity verification, and technical services. These partners are contractually bound to follow our guidelines and keep information confidential.
4.2 Legal Obligations
Information may be disclosed when required by court order, regulatory authority request, or applicable law. In such cases, 662bt will always provide the minimum information necessary.
4.3 Security-Related Reasons
Relevant information may be provided to the appropriate authorities to prevent and investigate fraud, money laundering, or other serious criminal activities.
Except for the cases mentioned above, none of your personal information will be transferred to any other third party.
5. Data Security
662bt has adopted industry-standard technical and organizational measures to protect your information:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Firewall & Access Control: Strict access control measures are in place at the server level.
- Data Masking: Sensitive payment-related information is masked before storage.
- Regular Security Reviews: Our systems undergo regular security testing.
- Employee Training: Staff involved in data handling are trained under strict confidentiality protocols.
Please note that transmitting information over the internet is not entirely risk-free. Even though 662bt takes maximum precautions, complete security cannot be guaranteed. It is therefore your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.
6. Cookies & Tracking Technology
662bt uses cookies and similar technologies to operate and improve the platform effectively. The different types of cookies are described below:
6.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — such as maintaining your session, remembering your login state, and ensuring security. Without these cookies, the site may not function properly.
6.2 Functional Cookies
These cookies are used to remember your preferences and settings (such as language and display preferences), so you do not have to re-enter them every time you log in.
6.3 Analytics Cookies
These cookies help improve the service by analyzing statistics about platform usage. The information collected is generally analyzed in anonymous or aggregated form.
You can control or reject cookies from your browser settings. However, rejecting certain essential cookies may cause some features of the platform to not work properly.
7. Data Retention Period
662bt retains your information according to the following policy:
- All account information is retained for as long as the account remains active.
- Even after an account is closed or deactivated, information may be retained for a specified period to meet legal and regulatory requirements.
- Financial transaction records are kept for the long term as they are required for anti-money laundering (AML) and financial compliance purposes.
- After the designated period, information is securely deleted or anonymized.
8. Your Rights
As a user of the 662bt platform, you have the following rights:
8.1 Right to Access Information
You may request to know and receive a copy of the information 662bt holds about you.
8.2 Right to Correct Information
If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.
8.3 Right to Delete Information
In certain circumstances — such as when there is no legal obligation to retain it — you may request that your information be deleted.
8.4 Right to Object to Processing
In certain cases, you have the right to object to the processing of your information.
To exercise any of the above rights, please contact our support team. We provide support in Bengali and English via 24/7 live chat and email. Our support email: [email protected]
9. Protection of Minors
662bt is for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. If we become aware that information from a minor has been collected by mistake, we will arrange to delete it immediately and close the associated account.
Age verification must be completed during account registration, and identity documents may be requested at a later stage for further verification.
10. Third-Party Links
If the 662bt platform contains links to third-party websites — such as payment gateway portals or game provider portals — those sites may have their own privacy policies. 662bt is not responsible for the privacy practices of those sites. You are advised to read their policies before using any third-party site.
11. Changes to the Policy
662bt reserves the right to update or modify this Privacy Policy at any time. In the event of significant changes, we will send a notice to your registered email or display a notification on the platform. Continued use of the site after any changes will be considered acceptance of the revised policy.
The latest version of the policy will always be available on this page. Previous versions may be available through our support team upon request.
12. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:
- Live Chat: 24/7 direct chat support, in Bengali and English.
- Email: [email protected]
We will try to respond to your privacy-related requests as quickly as possible. Thank you for your trust in 662bt — your security and privacy are our highest priority.
To view our complete terms of use, visit the Terms & Conditions page. To learn about responsible gaming, visit the Responsible Gaming page.